Save2Door is operated by Sunnyonline Limited, New Zealand. Email hello@save2door.co.nz or use the form below to contact us.
Product questions
Include the product name or page link, the colour or size you are considering, and the detail you would like us to check. Please ask before ordering if a measurement, material or pack quantity is unclear.
Order and delivery enquiries
Include your order number and the email address used at checkout so we can find your order. Paid orders for in-stock items are normally dispatched on the next business day, Monday to Friday excluding New Zealand public holidays. See our Shipping Policy for delivery information.
Returns or a problem with an item
For after-sales support, returns or a problem with an item, email service@save2door.co.nz.
For a change-of-mind return, contact us within 7 days of receiving your order. Items must be unused and in their original saleable condition. You arrange and pay for return postage. We will provide the return address and instructions privately.
For faulty, damaged or incorrectly supplied items, contact us with your order number and details of the problem. These claims are handled separately under your statutory consumer rights. See our Returns and Refunds Policy.
See our Privacy Policy for how we handle the information you send us.